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Mature Female Support Worker Needed

Position Overview

The Disability Support Worker is responsible for implementing training and support services aimed at maximizing the living, employment, social and recreational skills of people with a disability. Community inclusion, independence, decision making, and personal choice should be promoted through these supports, with a focus on individual needs.

Expectations Overview
  • Proactively carry out the plan for the client (this is both daily household tasks as well as following the client’s goal based). The Support Worker is expected to report back and input ways of improving.
  • High communication with the management and the team via email and whatsapp groups
  • Proactively ensuring that compliance is at a high level through progress notes, risk assessment incident reports etc.
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Responsibilities And Duties
  • Support clients to participate in age appropriate activities and tasks including employment, in home support and community access.
  • Support clients to access activities and outings in the community.
  • Provide direct care assistance to each client in accordance with their service plan and as directed
  • Work in accordance with the medication administration policy, work health and safety procedures and client right’s policies including privacy and confidentiality.
  • Monitor the safety and well-being of the clients and report any concerns to the Manager.
  • Provide 1: 1 or small group training and support in response to individual client needs.
  • Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication book as required.
  • Participate in the Lifestyle Service Planning process for individual clients and monitor outcomes.
  • Work with clients, family/ carers, relevant case managers and other professionals to support the client’s individual goals.
  • In conjunction with other members of staff assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.
  • Ensure that all programming undertaken is appropriately maintained, documented and reviewed.
  • Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.
  • Liaise extensively with other staff to ensure the overall smooth and consistent running of the service.
  • Actively participate in the communication channels (especially group whatapp)
  • Report regularly to manager
  • Update client files and document evaluation on a daily basis.
  • Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.
  • Provide back up and support to other staff as necessary.
  • Participate in Performance Development meetings to identify ongoing training and support opportunities.
  • Notify the service if you are unable to work your rostered shifts, with as much notice as possible.
  • Contribute to Case reviews with Employment Consultants and Facilitators.
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Key Performance Indicators
  • Clients receive appropriate levels of support essential to promote and maintain independence and participate in age appropriate activities.
  • All clients receive a high level of care and support as per their Care Plan and all other appropriate care documentation.
  • Personal care is provided to clients in a caring and supportive way.
  • Documented evidence demonstrates that service procedures are followed.
  • All policies and procedures are followed.
  • Records demonstrate that clients have received correct medical and dietary intakes as prescribed by medical practitioners and as per service policy and procedures.
  • Client files are updated and reviewed and health care and behavior support plans are in place as required.
  • Documentation of annual Care Plans and reviews are sighted by the Manager.
  • Daily documentation completed (i.e. whatsapp , progress notes and/or diaries).
  • A high level of communication with the Manager is maintained including advising of any potential risks to clients or the organisation.
  • Induction, WHS, Manual Handling, Medication and Infection Control training are undertaken on commencement.
  • Documentation is completed and maintained as per procedures.
  • Sufficient notice (as much notice as possible) is provided for all rostered shifts you become unable to work.
  • Employee code of conduct is adhered to.
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Personal Qualities
  • Being adaptable to changing circumstances and being able to prioritise work.
  • Client focused, and person centered
  • Commitment to social and inclusion and valuing difference and diversity.
  • Staff that deliberately breach this dress code may be subject to disciplinary action.
  • Staff must comply with Care for You Disability Services Privacy and Confidentiality Policy and Procedure regarding the collection, storage, use of personal and health information.
  • Care for You Disability Services does not accept any form of aggressive, threatening or abusive behaviour towards its staff by other staff, clients or stakeholders.
  • Internet and email are provided to staff members for genuine work-related purposes.
  • Use of Care for You Disability Services communication and information devices are for work purposes only.
  • Staff must not share their passwords with another staff member.

Relevant Documents

  • Occupational Health and Safety Policy and Procedure
  • Anti-Discrimination and Harassment Policy and Procedure
  • Privacy and Confidentiality Policy and Procedure
  • Information Management Policy and Procedure
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Staff Code Of Conduct
This Code of Conduct is designed to ensure that all staff. Managers and stakeholders are treated in a manner that reflects the Mission, culture and legal obligations of the organization. Care for You Disability Services strives to be a leading service provider and to provide a safe, healthy and happy workplace.
  • Staff are to adhere to Care for You Disability Services policies and procedures.
  • Staff are to comply with applicable State, Federal laws and regulations.
  • Staff must comply with all reasonable, lawful instructions and decisions related to their work.
  • Staff are to maintain a high degree of ethics, integrity, honesty and professionalism in dealing with clients and stakeholders.
  • Staff are to maintain the confidentiality of the organisation’s operations in relation to service activities.
  • Staff are expected to take reasonable steps to ensure their own health, safety and welfare in the workplace.
  • Staff will not discriminate against another staff member, client or stakeholder on the basis of sex, age, race, religion, disability, pregnancy, marital status or sexual preferences.
  • Staff will not engage in fighting or disorderly conduct, or sexually harass other staff, clients or stakeholders.
  • Staff will not steal, damage or destroy property belonging to the organisation, its staff, clients or stakeholders.
  • Staff will not work intoxicated or under the influence of controlled or illegal substances.
  • Staff will not bring controlled or illegal substances to the workplace.
  • Staff will not smoke on the service’s premises.
  • Staff will not accept benefits or gifts which give rise to a real or apparent conflict of interest.
  • Staff will dress to comply with workplace health and safety regulations.
  • Staff will dress suitably for their position, presenting a clean, neat and tidy appearance at all times;
  • If supplied by Care for You Disability Services staff will wear a uniform and maintain its condition, clean and not torn.